UI/UX Designer
Below is a detailed case study on the check in app for Art gallery ARTE NOIR that I created creative and fluent designs for.
As an art lover who frequents Arte Noir in Seattle, I noticed the lack of a check-in app, causing overcrowding and difficulty in exploring the gallery fully. To address this, I created a simple app to streamline check-ins, making it easier for everyone to enjoy the artwork without long waits or crowded spaces.
To create a check in app that allows users to book appointments and check in for said appointment in an attempt to prevent overpopulation, giving everyone a fair chance to view the gallery.
January- February 2024 (1 Months)
Figma
I conducted thorough user research on existing check-in apps to inform my design process. Crafting innovative solutions, I oversaw the creation of a user-friendly check-in app tailored to Arte Noir's needs. Through iterative design and user testing, I ensured an effective solution that addresses overcrowding while enhancing the overall visitor experience. Guiding the project from start to finish, I facilitated collaboration across teams to create a seamless and inclusive environment for art enthusiasts to explore the gallery's collections.
Throughout the development of the Arte Noir project, my focus was on crafting an intuitive and seamless user
experience. Beginning with thorough user research, I delved into the preferences and needs of Arte Noir's diverse
audience. With a clear understanding of these insights, I established objectives that aligned with the gallery's
mission and vision. Employing a user-centered approach, I designed interfaces that were not only aesthetically
pleasing but also highly accessible to visitors from all backgrounds.
Each design decision prioritized functionality
and simplicity, honed through iterative testing and feedback loops. The culmination of this process resulted in a
check-in app that effectively addresses Arte Noir's challenge of overcrowding while significantly enhancing the
overall visitor experience, creating a more inclusive and enjoyable environment for art enthusiasts worldwide.
Visitors often faced frustration due to long queues during peak hours, resulting in a poor initial experience and potential delays in exploring the gallery.
Without real-time monitoring tools, gallery staff found it challenging to manage crowd flow effectively, leading to congestion in certain areas and potentially impacting the overall visitor experience.
The gallery struggled to gather comprehensive visitor data, limiting their ability to understand visitor demographics and preferences for future exhibitions and marketing strategies. .
The manual registration process was cumbersome and time-consuming, deterring some visitors from completing the check-in process efficiently.
The goal of creating paper wireframes was to outline the basic structure and functionality of the check-in app for the art gallery in a simple format. This process helped visualize key features and interactions, such as registration and navigation, to ensure intuitive usability and task efficiency. he thought process involved conceptualizing interface elements and their placement for rapid iteration and feedback gathering.
My goal was to visually represent the user interface, including the calendar feature and the "Pick a Date and Time" text.
This wireframe aimed to streamline the booking process, providing users with a clear and intuitive interface to select
their preferred date and time for check-in or appointment booking.
The thought process involved designing a layout that prioritized user clarity and ease of navigation,
ensuring users could effortlessly interact with the calendar to schedule their visit.
View Designs
Listed above is the link to a simple user flow of my check in app. It allows for users to check in,
book appointments, as well as view the gallery
In conducting usability studies for my check-in app, the focus was on gathering insights into user interactions and feedback to enhance the overall user experience. Participants were guided through various tasks, such as navigating the app, selecting dates and times, and completing the check-in process.
After a usability study, it was clear that many participants were confused by a non-functioning calendar. In response, subsequent mockups included a fully operational calendar to enhance user experience and address usability issues identified during the study.
The link to the high-fidelity prototypes for the check-in app to the art gallery offers users a preview of the finalized design and functionality. These prototypes allow users to interact with key features like check-in, appointment booking, and gallery exploration, providing valuable feedback for refinement before the official launch.
Designing the Arte Noir Check-in app as a personal project was not only a valuable learning experience but also an immensely rewarding one. Leading the entire design process independently allowed me to gather insights from usability studies, prioritize features based on user feedback, and integrate intuitive functionalities like calendar-based scheduling. This streamlined the check-in process and ensured a positive experience for all users. Additionally, implementing high-fidelity prototypes and accessibility considerations further enhanced inclusivity, making it a fulfilling endeavor overall.
With this being my first large scale Personal project, here are some of the things I plan to improve on going forward